The spark that starts everything.
Before you build anything - funnels, systems, automations, platforms - you need clarity. Clarity on what you want your clients to actually experience, how you want things to feel, and what needs to happen behind the scenes to deliver it.
Ember Ignite is a 90-minute strategy session where we map out your entire client journey, design the workflows that support it, and identify the exact systems you need (and don’t need) to make everything run smoothly.
You walk away with real strategy.
And a plan you can actually use to deliver it.
This isn’t a chat. It’s a complete strategic audit + redesign.
1️⃣ Customer Journey Mapping
We map your entire client experience - every step, every touchpoint, every expectation - and redesign it so your clients feel supported from first click to final delivery.
2️⃣ Workflow Design
You’ll get clear workflows for sales, onboarding, delivery, and follow-up, built around how you work best and the experience you want clients to have.
3️⃣ Systems + Tools Recommendations
No more guessing, Googling, or bolting things together.
I’ll outline the exact systems you need, how they should connect, and what can be automated to save you hours every week.
4️⃣ A Step-by-Step Action Plan
You’ll leave with a personalised, practical plan showing:
what you can implement right now
what to automate
what to simplify
and what can wait
So nothing feels overwhelming.
Perfect for you if:
🔥 You’re ready to create a smoother, more intentional client experience
🔥 You’re stuck in DIY mode and want a clear plan before investing in bigger builds
🔥 Your systems feel messy and you want everything to finally make sense
🔥 You want clarity on tools, workflows, and what to automate
🔥 You want a high-level audit without committing to a full build yet
You’ll walk away with:
✔ A complete customer journey map
✔ Clear workflows for each stage of your business
✔ A simplified systems plan (no more tech overwhelm)
✔ A personalised step-by-step action plan
✔ 14 days of follow-up email support while you implement
Plus:
👉 £499 credit toward Ember Build if you want me to build it for you.
90-minute Ember Ignite session
Full customer journey map (delivered after the call)
Workflow recommendations
Systems + tools recommendations
Step-by-step action plan
14 days of follow-up email support
£795 credit toward Ember Build