Terms of Service

Please read these Terms of Service (collectively with VLBS’s Privacy Policy)

Terms of Service

Last updated: [3rd September 2025]

These Terms of Service govern the relationship between you, the client or member (“you”), and Victoria Lewis Business Support Limited (VLBS) (“we,” “us,” “our”). By engaging with our services or subscribing to our Tech School, you agree to these terms.

Registered Address: 218 Bromwich Road, Worcester, WR2 4BE, United Kingdom.
Company registration number: [Insert once confirmed].


1. Project Services

1.1 Services Provided

We provide business systems support, audits, process optimisation, automation setup, training, and related consulting services as agreed with each client.

1.2 Payment Terms

  • Payments are due either in full upfront or in three equal instalments, processed through Stripe.

  • Work will not begin until the first payment is received.

1.3 Refunds & Cancellations

  • All payments are non-refundable.

  • If a project is cancelled partway through, you will be invoiced for all work completed up to the date of cancellation.

1.4 Timelines & Client Responsibilities

  • Project timelines are flexible and agreed based on the scope of work and client needs.

  • Timescales are dependent on the client providing required information, access, and feedback promptly. Delays caused by the client may extend delivery timelines.

1.5 Intellectual Property

  • All templates, documents, or systems created by VLBS remain our intellectual property until full payment is received.

  • Upon full payment, you are granted a non-exclusive licence to use the deliverables for your business.


2. Tech School (Membership & Courses)

2.1 Services Provided

Tech School is an online membership providing access to training courses, digital resources, live sessions, and a community platform.

2.2 Payment Terms

  • Subscriptions are available as:

    • Monthly: £27/month

    • Annual: £270/year

  • Payments are collected automatically via Stripe until cancelled by you.

2.3 Refunds & Cancellations

  • We offer a 30-day money-back guarantee on first-time subscriptions (no questions asked).

  • After 30 days, you may cancel at any time and will not be charged for future billing cycles.

  • No refunds are provided for partially used billing periods.

2.4 Usage Restrictions

  • Course materials, templates, and resources are for your personal or business use only.

  • You must not share, resell, or redistribute content without written permission.

2.5 Community Conduct

By joining Tech School, you agree to:

  • Be respectful and supportive of other members.

  • Avoid spam, harassment, or inappropriate content.

  • Not share confidential client or business information without consent.

We reserve the right to remove members who breach this policy without refund.


3. Limitation of Liability

  • Our services are provided on an “as is” basis. We make no guarantees of specific business outcomes.

  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses, including lost profits, downtime, or data loss.

  • Our total liability to you will not exceed the fees paid for the relevant service.


4. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.