Privacy Policy

Let’s talk about your privacy

Victoria Lewis Business Support Limited (VLBS)

Last updated: [3rd September 2025]

Victoria Lewis Business Support Limited (“VLBS”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or interact with us in any way.


1. Who We Are

Victoria Lewis Business Support Limited is a company registered in England and Wales.
Company name: Victoria Lewis Business Support Limited
Registered office: 218 Bromwich Road, Worcester. WR2 4BE
Email: hello@victorialewis.co.uk

We are the data controller of your personal information under UK data protection law.


2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity data: name, business name, job title.

  • Contact data: email address, phone number, postal address.

  • Financial data: payment details if you purchase services or courses.

  • Technical data: IP address, browser type, operating system, and how you use our website.

  • Marketing data: preferences for receiving marketing from us.


3. How We Collect Your Data

We collect your data in the following ways:

  • Directly from you when you:

    • Sign up for our newsletter

    • Enquire about or purchase our services

    • Join the Tech School or other programmes

    • Contact us via email, phone, or social media

  • Automatically when you use our website (via cookies and analytics tools).


4. How We Use Your Data

We will only use your personal data when the law allows us to. Common uses include:

  • Providing our services and fulfilling contracts

  • Responding to enquiries

  • Processing payments and invoices

  • Sending newsletters, updates, and marketing (if you have opted in)

  • Analysing website usage and improving our services

  • Complying with legal or regulatory obligations


5. Legal Basis for Processing

We rely on the following legal grounds under UK GDPR:

  • Contract: processing is necessary to provide our services.

  • Consent: where you have opted into marketing emails.

  • Legitimate interests: to improve services, maintain business records, and manage client relationships.

  • Legal obligation: where we are required to keep records for tax or compliance purposes.


6. How We Share Your Data

We will never sell your personal data. We may share it with:

  • Trusted third-party service providers (e.g., payment processors, email marketing platforms, IT providers)

  • Professional advisers (e.g., accountants, legal advisers)

  • Regulators or authorities if legally required

All third parties are required to respect your data and keep it secure.


7. International Transfers

Some service providers we use may transfer data outside the UK (e.g., email providers, cloud storage). Where this occurs, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.


8. How We Store Your Data

We take appropriate security measures to prevent data loss, misuse, or unauthorised access.
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.


9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing at any time

  • Data portability (receive your data in a reusable format)

To exercise your rights, contact us at hello@victorialewis.co.uk.


10. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can manage or disable cookies through your browser settings.


11. Marketing Preferences

If you subscribe to our newsletter or updates, you can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.


12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.


13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Victoria Lewis Business Support Limited
Email: [hello@victorialewis.co.uk]
Registered address: [218 Bromwich Road, Worcester. WR2 4BE]

If you are unhappy with how we handle your data, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.