The Ember Journey

Your systems should do more than run your business - they should reflect it.

At Ember, we start with your customer journey, not your tools.

We look at how you want your clients to feel at every stage, map out that flow, and then build systems and automations that deliver it seamlessly.

Your clients feel cared for, your delivery runs smoother, and you finally get your time and energy back

The Ember Process: How It All Comes Together

Every project starts with getting clear on your customer journey.
Before we build anything, we design the experience your clients should have and then create the systems that deliver it.

We follow a simple, proven process to ensure your systems don’t just work - they flow.

1️⃣ Customer Journey Mapping – All services start with Ember Ignite. We map your full customer journey, design your workflows, and get clear recommendations on the systems you actually need.

2️⃣ Workflow & Systems Blueprint – your mapped journey becomes a practical action plan, showing what to automate, what to streamline, and what to keep human.

3️⃣ Systems Build & Integration – in Ember Build or Ember Community, we implement everything: tools, workflows, automations, connections, and all the tiny details that make it run smoothly.

Because when your systems match your client journey, everything feels effortless - for them, and for you.

Choose Your Path

Each Ember service is designed around the same foundation - customer journey first, systems second - but tailored to what your business actually needs right now (and for future growth).

Ember Ignite - £795

The spark that starts everything.

In this 90-minute session, we’ll design how your clients should move through your business, map every workflow behind it, and pinpoint the systems that will support it all.

Perfect if you want clarity before committing to a bigger systems project.

Ember Build – £3,250

Your client journey, fully built and brought to life.

Using the workflows and system recommendations from Ignite, we connect, automate, and streamline everything so your business runs smoothly behind the scenes.

Perfect if you’re ready for a complete upgrade and want your tools to actually support your growth.

Ember Community – £3,250

For course creators, memberships and educators.

We design, create, and connect your course or community platforms so your learners, members, and clients feel taken care of from signup to success.

Perfect if you’re launching or refining your course, membership, or community experience.

Ember One – £1595

One system. Simple, solid, stress-free.

Whether it’s your CRM, email platform, or client delivery workflow - we’ll take the plan from Ignite and rebuild that one area properly so it finally works the way you need it to. Clean, connected, and saving you hours every week.

Perfect if you want a focused, affordable build without overhauling your whole business.

Not sure which Ember service is right for you?

Book a free discovery call and we’ll chat through where your business is at, what’s working, and what’s not.

I’ll walk you through the Ember options, explain what’s possible, and help you figure out the best next step for you.